Returns & Exchanges

At Ernie's Sports Experts, we want to ensure you have the right gear for your performance; if you are not completely satisfied, you can return or exchange your items within 30 days of purchase. All returned merchandise must be in its original, unused condition with all tags and packaging intact.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or visit our guest return page to enter your order number and zip code to start the return process.

• 2.
  Package Your Gear

  Securely place the items in their original packaging, ensuring all protective materials and tags are included to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our experts verify the condition of the returned equipment, we will process your refund to the original payment method within 5-7 business days.